Vista Assistance

Vista Assistance was established on the medical platform of Beijing Vista Medical Center in 2008. Vista offers the complete patient Bed to Bed and Wing to Wing service. Vista provides medical evacuation services for patients in all kinds of conditions ranging from: non-emergency, emergency transfer, intensive care, repatriation and repatriation of remains.

365 Day, 24 Hour Service:

-24/7/365 access to coordinator doctors and multilingual assistance professionals

-provide bed to bed and wing to wing evacuation assistance all over the world

-emergency response planning

-medical escort service: ICU doctor & ICU nurse or GP doctor & GP nurse

-submit medical reports & case monitoring

-medical documents translation & interpreter translation services

-provide information support e.g. flights, weather, hotels etc.

-guarantee of medical expenses for emergency & out-patient services

-hospitalization referrals, we have cooperation with over 950 hospitals in China

-24-hour access to emergency travel related service: Emergency ticketing/hotel arrangements, help with the dispatch of cash, travel documents, and credit cards, legal advice referrals, emergency message transmission, translation/interpreter services, lost document advice and assistance, advance of emergency personal cash, referral to medical and dental facilities, dispatch of prescription medication and medical supplies, information, country reports, and traveler information.

The Vista Assistance Advantage

-speed

-specialists in medical evacuation from China

-highly experienced medical staff

-our own international standard medical facility in Beijing

-professional equipment for medical transportation

-extensive network of hospitals and emergency service providers throughout Asia

-multi-lingual capabilities

-cross-cultural understanding and respect